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Our Strengths Why Us? Customer Comments Our Staff Meet a RepresentativeCompany Profile
Arthur Thom Electric has served eastern Ontario since 1949. In 2000, we created the ATEL Air division to better reflect our mix of business. In 2005 ATEL Air became the Trane dealership for Cornwall and Brockville Home Depot.
ATEL Air is eastern Ontario's most trusted name in home comfort. As a family run business we are dedicated to your indoor comfort all year long. From designing and installing your new comfort system to servicing your older equipment, you can trust ATEL Air. We guarantee it with your 100% satisfaction guarantee*.”
Our Strengths
- High Efficiency Products
ATEL Air installs environment-friendly, high efficiency equipment with state of the art technology — reliable products from the ATEL Air - so efficient, we put our name on it.
- Quality Installation
ATEL Air technicians use a thorough and rigid routine to ensure quality installation. According to consumer reports quality installation is the major factor in assuring efficient and trouble free operation of your indoor comfort system.
- Reliable Maintenance
ATEL Air offers a regular maintenance contract with every installation to ensure continued efficiency of your system. Arthur Thom Electric has demonstrated its reliability to eastern Ontario clients since 1949.
- Effective Problem Solving and Thorough Inspection
ATEL Air technicians save you money by applying advanced diagnostics to quickly spot problems and ensure continued efficient operation of your equipment after the service call is completed.
Why Us
We can give many reasons why you should use ATEL Air as your comfort system installer and maintenance team. Here are our "TOP ELEVEN"!
| Feature | Benefit | |
| 1. | Second Generation Family Run business since 1949 | Proven history with years of satisfied customers and we would like to include you. Owner on site and available. |
| 2. | 100% Satisfaction Guarantee |
Your new installation will meet or exceed your expectations. Guaranteed! Read more. |
| 3. |
Lifetime Installation Materials Warranty Exclusive at ATEL Air. |
Peace of mind for the lifetime of your system. Read more. |
| 4. | 1st Year Labour Warranty | No taillight warranty here. If unsatisfied for any reason, we will return to make it right. Guaranteed! |
| 5. | Recognized Brand Name Equipment | Brand names that stand behind their product with technical support and graining - Peace of mind. |
| 6. | Licensed installers and service technicians with regular training. | Peace of mind - installed safely and correctly, designed for a lifetime of comfort. |
| 7. | Floor protectors, drop sheets, carpet runners, shop vacs, dust pans and brooms | We will respect your home and cleanup as if we lived there too. |
| 8. | Refrigerant reclaimers, nitrogen cylinders, electronic leak detectors, combustion analysers, air flow meters | Tools designed to install your system to factory standards to last a lifetime. |
| 9. | Extended Warranties and Energy Savings Agreements | Making sure your home is comfortable, safe and affordable for lifetime. |
| 10. | High efficiency equipment with the latest technology | Your home energy bills are the most expensive bills you pay. You deserve the best system to save your hard earned money. |
| 11. | 25 Point Start Up and Run Test | Your new system has been tested, calibrated and fine tuned for maximum performance. |
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ATEL Air has grown over the years from referrals of satisfied customers. I would like you to become another one of our satisfied customers. Your satisfaction is very important to me and I would like to earn your business today. If you have questions or comments regarding this top 11 reasons to hire ATEL Air, please contact me. Jimmie Thom |
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Customer Comments
Just read what a few of our customers have to say about:
- Service
Service and installation, and a great crew keep me coming back. D.C.
- Reliability
I've always had prompt and professional service when I have required your services. R.M.
- Knowledge / Skill
... excellent diagnostic test and subsequent repair ... thorough, methodical and knowledgeable. D.T.
- Courtesy
The place was left as clean as if no one had been there. H.S.
- Responsiveness
I appreciate the quick reaction to ensure that my heating system was back to normal operation. B.L.
- Value
We will get you to install our next unit in our new home in the spring as we sold a week after it was put in. J.P.
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© 2004 Arthur Thom Electric Limited - All Rights Reserved Phone: 613-535-2720 — Fax: 613-535-2832 Email: — Web Site: www.atelair.ca |
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