Residential Services

ATEL Air offers a full range of home comfort solutions, products and services to all its residential customers.

Services

• Air Quality Analysis and Assessment
  If you are dissatisfied with your indoor comfort because of poor air quality, lack of temperature control or if you are annoyed by high energy costs, speak with our consultant to find a solution today. ATEL Air will diagnose comfort and performance problems before recommending an economical and satisfying solution.
• Diagnostics
  ATEL Air will diagnose your system problems and provide a quote on repairs and upgrading necessary to raise the efficiency level of your system to your satisfaction.
• Installation
  All products purchased from ATEL Air are installed and tested by our qualified licensed technicians.
• Energy Savings Agreements
  Ensure that your indoor comfort equipment continues to operate at its highest efficiency.
  Contact ATEL Air today about our Energy Savings Agreements (ESA)

   

• Seasonal Adjustments
  Subscribe to one of our maintenance service plans to make sure your seasonal adjustments are completed properly.
• Duct Work
  The largest deficiencies found in today's home comfort systems often exist as airflow issues with the duct systems. ATEL Air is certified by the National Comfort Institute to test, balance and adjust air flow for heating and cooling equipment. At ATEL Air we design, build and install your ducting system for peak efficiency including our WHISPER QUIET GUARANTEE.

Trouble Shooting

If you are dissatisfied with the heating or cooling of your system, there are a few things you may wish to check. Never attempt repairs on your own. If unable to identify and correct the problem with a simple adjustment, call ATEL Air at 613-535-2720 and explain the problem. A uniformed ATEL Air technician will be glad to assist you.

• Check breakers or fuses. If the unit repeatedly trips a breaker or blows a fuse, call ATEL Air at 613-535-2720 without delay. A uniformed ATEL Air technician will be glad to assist you.
• Make sure outdoor electrical disconnect is on.
• Check thermostat setting. Make sure it is in the correct mode. Never set air conditioning lower than 21ºC.
• Check outdoor unit. It should be level and free of debris such as leaves or grass.
• Check filters for blockages.
• Make sure unit access panels are in place.

If you checked the above items but were unable to identify and correct the problem, call ATEL Air at 613-535-2720 and explain the problem or send a message. A uniformed ATEL Air technician will be glad to assist you.